Listening & Communication Archives - Innolect, Inc.

Listening & Communication

Do Expectations Set You Up to Fail?

“My expectations were reduced to zero when I was 21. Everything since then has been a bonus.” — Stephen W. Hawking, English Physicist “Expectations were like fine pottery. The harder you held them, the more likely they were to crack.” — Brandon Sanderson, Author   Expectation Management: Key to Your Success Whether aware or not, …

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Stop Making the Top 3 Dangerous Listener Assumptions

No matter how skilled, charismatic, or engaging a person may be, it is difficult to keep listeners engaged on Zoom, teams, WebEx, etc. Since listeners have the power to decide whether to listen or not, leaders must avoid making the following dangerous listener assumptions. Dangerous Assumption #1 Speakers control communication. With most employees working remotely …

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Staying Connected: Overcome Anxiety of Going It Alone

To demonstrate the power and strength gained through collaboration, we brought thin metal rods to a team in conflict. We gave one rod to each team member and asked each person to bend their rod. The rods bent easily. Next, we gave one team member ten rods bound together and asked her to bend those. …

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The Disappearing Act: Where Did All the Leaders Go?

In your next meeting, look to your right and then look to your left. It is likely that one of those employees will be working for a different organization next year. With unemployment at 4.4% in May and with 51% of employees actively looking for or willing to consider taking a new job, organizations are at risk of losing their best and most capable employees. The Corporate Executive Board estimates that 12% of all high potentials are actively searching for new jobs and turnover is contagious.

Avoid Deadly Organizational Storms and Employee Silence

Unlike natural disasters, many organizational rogue waves can often be avoided and/or minimized. Effective leaders communicate and prepare their “crews” for rough seas and unexpected weather patterns so that they know what to do. When crews hear “hold fast,” for example, they know to batten down the hatches and get to a secure position. Prepared for changes and obstacles, they are more likely to navigate the challenges without media attention and/or employees abandoning the ship.