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Retention Strategies

Do Expectations Set You Up to Fail?

“My expectations were reduced to zero when I was 21. Everything since then has been a bonus.” — Stephen W. Hawking, English Physicist “Expectations were like fine pottery. The harder you held them, the more likely they were to crack.” — Brandon Sanderson, Author   Expectation Management: Key to Your Success Whether aware or not, …

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Will Employees Return? Manager Concerns

For the last 15 months, employees have wondered about what returning to the office or their place of business might look like. Now with mask mandates lifted for those who have been fully vaccinated, many employees are asking for more flexible working alternatives. Just as managers had to adjust to working with remote teams, they …

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Guide to Giving Better Feedback

Giving helpful feedback is challenging for new and experienced leaders alike. Few leaders (or people, for that matter) do it well. Yet, effective feedback is essential to develop and maintain high-performing employees and teams.  When giving feedback, it is especially important that we be aware of our biases. Do you deliver critical feedback to women …

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Leaders, Don’t Make the Same DE&I Mistakes

As a nation, our differences create a rich tapestry of influences, innovations, insights and perspectives. Yet all around us, we see increasing attacks on Asian Americans, Blacks, Hispanics and people of differing religions and cultures. Many of our colleagues, family members and friends live in fear, anxiety and uncertainty. Some might say, “We’re doing better …

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Racial Injustice: Use Your Voice to Cry for Action

“Always do the right thing even when the right thing is the hard thing.” — Bryan Stevenson The book, Just Mercy by Bryan Stevenson, uses compelling stories of racial injustice to demonstrate the need to fix the United States’ flawed justice system. The recent deaths of George Floyd and Ahmaud Arbery have magnified inequities, prejudice and …

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