Innolect is known for helping clients “Think Differently”
We understand that when companies and leaders truly innovate, there will inevitably be brushes with failure. If leaders never make mistakes, they’re not taking risks, and that means the company chooses to maintain the status quo. We help leaders cultivate courage to pursue innovation.
Innolect helps build the foundation for employees to bring their best selves to their work. Our Innovative Intelligence® tools and techniques make it easier and more fun to generate creative ideas and solve problems.
All client services are customized… “one-size does not fit all.”
We exist to build creative, high-integrity workplaces that:
- lead with purpose and clarity
- attract and retain top talent
- thrive in times of uncertainty
- outperform the competition
- engage employees to grow and put their strengths to work
Leaders struggle to respond to the cumulative challenges of a “VUCA” (volatile, uncertain, complex, and ambiguous) world. Ironically, as the world has become more confusing and unpredictable, expectations for agility as well as performance and profits continue to rise.
Our Strategic Change Practice consultants serve as change guides, working in partnership with clients to address business challenges. Regardless of size or focus, our blueprint for change emerges only after we have taken time for thoughtful discernment. Next comes care with:
- Design (creating the map), and
- Facilitation (guiding the journey).
- Ensure change is initiated and led by the people involved. We co-design to increase commitment and alignment.
- Build internal organization “change mastery.” We work ourselves out of a job and build internal capacity.
Culture Development & Integration
“No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.” - Jack Welch
An organization has its own unique cultural DNA or culture. It determines what employees value, how they behave, their priorities and what they do when no one is watching. Since as many as 50% of people leave a job in the first two years, cultural fit is important.
Cultures are shaped “One Leader at a Time.” To understand a culture, we look at an organization’s leadership, values and structure.
Leaders are “culture shapers” who:
- Keep the vision, values and purpose top of mind
- Serve as role models and storytellers for what is expected
- Influence day-to-day employee actions and behaviors
We help executives and their teams:
- Look at their cultures from a fresh point of view
- Envision the culture they want to create and engage employees in the process
- Design a roadmap to shape and align cultures to the business strategy
- Facilitate the learning, feedback and reinforcement necessary for lasting change
Innolect’s STRATEGIC LISTENING ARCHITECTURE™
Organizations are experiencing the Great Resignation. As listening experts, we know the TOP driver of retention is being heard. Organizations that listen, understand and act on what employees say are 15% more likely to retain them.
Most organizations don’t have well defined listening strategy. Innolect’s Listening Architecture™ is a deliberately planned approach to engage with and gain insight from employees. Our Listening Architecture™ equips organizations with quantitative and qualitative strategies that lead to greater inclusion and retention success at individual, team and systems levels.
Why is Listening Architecture™important?
- Shows employees that their voices are relevant and heard
- Improves the employee experience and efficiency
- Strengthens customer relationships
- Reduces resignations and attrition
- Establishes psychological safety for employees to speak their truth
- Industry leader in listening assessments, products and services
- International listening recognition and research awards
- Field-tested, statistically validated listening assessments featured on ABC’s 20/20
- Award-winning program design and implementation
- Published scholarship and 6 Listening books
Reach out to us today…We ARE Listening!
Inclusion, Equity and Belonging
The ability to attract and retain top talent is critical in a company’s competitive environment. Unfortunately, without awareness, employees can unintentionally offend and alienate others with inappropriate jokes/language, stereotyping, lack of recognition, thoughtless comments, or negative body language. Without training, when employees do notice inappropriate behavior, they often remain silent, and think, “Someone else should say something” or “I’ll say something later.”
Innolect focuses on building high-integrity workplaces where: All employees are valued, involved, supported, & respected. Our collaborations are designed to:
- Improve the quality of work life by using fair and consistent treatment
- Provide equal growth opportunities for ALL employees and suppliers
- Create an inclusive environment where respect, understanding and encouragement of others, in and outside the company, is a business imperative
Innolect explores ways to reconcile, influence and appreciate cultural, ethnic and individual differences. Our inclusion and diversity programs and assessment services offer compelling, intentional, experiential methods to assess, design, develop and deliver results. Our practices, created in response to senior executives’ and HR/OD professionals’ needs, provide strategic and disciplined points of view to increase engagement, retention, belonging and productivity.
Services and Programs
- The Business Case for Diversity – Using the most current research and best practices we design and facilitate approaches to educate, build awareness, and gain understanding for the value of and business impact of diversity and inclusion.
- Supplier Diversity Strategy – With an experienced Supplier Diversity Team, we offer design and implementation of Supplier Development Programs, development of Strategic Supplier Diversity Recruitment Strategies, assessment of existing Supplier Diversity Programs and Supplier Diversity Leadership and Team Development Initiatives.
- Employment Engagement – We help employees commit, both emotionally and intellectually, to accomplishing the work, mission, and vision of organizations. With engagement at an all-time low, we discover internal barriers, design participative approaches and implement actions customized to specific issues or concerns.
- Employee Resource Groups (ERG) and Leader Development – A key value of joining and/or serving as an ERG Leader is an opportunity to develop new capabilities, skills and visibility. We help to develop leader pipelines with diverse future leaders and offer unique learning opportunities through Sustainable Legacies™ programs aligned with D&I objectives.
- The Courage to A.C.T. workshop helps build a culture of inclusion and leads to increased respect, productivity, profitability, higher job satisfaction and lower turnover. It takes participants out of their comfort zones. Participants take what they learn back to the job and know what to say or do when noticing inappropriate comments or behavior.
- Engaging and Valuing Talent – Innolect’s ROI workshop identifies inclusion factors that increase employee engagement. Participants learn personal work patterns and behaviors that stimulate a culture shift leading to increased engagement and productivity. When employees feel valued, job satisfaction goes up, turnover goes down, and productivity improves.
- Interpretation Required: Working Across Generations – There is a need to prepare for and integrate the next generation of employees, yet few organizations have prepared leaders to work with five distinct generations. Leaders receive help in how to work across generations to better select, assess, engage, develop and retain talent.
Innolect Facilitator Differentiators
Manage Bias – Change Behavior – Track Progress
- Engage diverse facilitators who model authenticity and vulnerability
- Hold small group sessions to encourage open, real-life conversations
- Establish psychological safety norms for participants
- Provide practical action focused Toolkits
- Develop customized, interactive scenarios to practice tools
- Debrief all activities and address questions with DEI expert facilitators/coaches
Sample Training Topics
- Leading Strategic Change
- Building Team Trust
- Unconscious Bias and Microaggressions
- Inclusive Facilitation and Allyship
- Psychological Safety and Covering
- Leading and Engaging Hybrid Teams
- Listening and Radical Empathy
- Mental Fitness and Resilience
- Navigating Polarities
- Leading through Uncertainty
- Organizational Agility
- Collaboration and Conflict Resolution
- Emotional Intelligence & Growth Mindset
- Key Ingredients: Supplier Diversity Success
Bridge-builders for Inclusion and Belonging
Strong voices are needed within organizations to ensure and build greater inclusion, equity and belonging. Innolect is helping organizations identify policies that hinder equity success as well as guide leaders in how to facilitate inclusive dialogue with individuals, teams and systems. We help leaders take steps to create safe spaces to solicit and listen to employee concerns without defensiveness. As leaders and employees learn and practice new skills, they are more prepared to act with courage and inclusiveness. They learn how and what to say to address sensitive issues.
Sample Dialogue Topics
- Consciously Overcoming Your Unconscious Bias
- How to Talk About Racial Bias and Inequities
- Speak Up – What to Say and How to Say It
- Bridge-Builders: 3rd Party Advocacy & the Courage to Act
- Sensitive Conversations: How to be Comfortable Being Uncomfortable
- Radical Empathy and the Courage to Listen
- Living Room Conversations: Top Three Challenges Facing Diverse Employees
A leader’s ability to communicate change quickly and effectively can mean the difference between an organization thriving or declining. During times of uncertainty, complexity and change, communication is the glue that:
- Aligns goals for better coordinated action
- Promotes faster, more effective decision making
- Ensures smooth implementation
Our communication experts help leaders learn “best practices” to engage the right communication channels, processes and practices. We work to ensure that messages build trust, commitment and are:
Time-tested Selected Communication Strategies and Tools
1. Communication Audits
- Evaluate usage and effectiveness of current channels, processes and practices
- Use technology most efficiently and effectively
- Adapt messages to employee preferences and practices
- Engage collaborative decision-making strategies and tools
- Standardize operating procedures for clarity and engagement
2. Strategic Stakeholder Roadmaps and Communication Plans
- Provide a framework to ensure messages, initiatives and actions cascade to key stakeholders
- Revise plans as targets are met, circumstances change, or new objectives are identified
- Measure outcomes
3. Key Communicator Programs
- Communicate with Impact - Ensure leaders are well-informed and prepared with consistent messaging to:
- Support the vision, values and change internally and externally
- Engage and influence others to achieve goals
- Present consistent, clear and compelling updates at the right time, through the right channels and to the right people
- Listen to and involve others in key activities and goals
- Team Briefings - Regularly scheduled face-to-face or enhanced video processes that encourage two-way communication from those closest to the source of information
- Cascade information throughout the system within set time frame
- Offer JIT data for managers to share with direct reports
- Provide consistent, timely and accurate information
- Move through layers of workforce simultaneously
- Maintain momentum during change initiative
- Listening Groups - Forum to help leaders engage employees in dialogue to gain input as well as explore and discuss issues.
- Focus Groups:
- Generate hypotheses for future opportunities
- Develop sound approaches for intended audience
- Gain understanding from those on the frontlines
- Enhance use of survey results and delivery channels
- Focus Groups:
Keynote Presentations & Webinars
When you engage a speaker for a conference, keynote, lunch & learn, webinar or workshop, you want an expert who can engage and hold an audience. The Innolect community offers sought-after authors, thought leaders, and expert speakers who highlight our most current research and expertise. Write us today to schedule one of our team to speak at your next corporate event, industry conference or leadership development initiative. Our speakers customize their content to meet your needs…whether to inspire, activate, energize, inform or persuade.
- Crisis Leadership and Rogue Waves
- The Key to Engagement: Listening Leaders
- Executive Presence: 5 Stories ALL Leaders Need to Be Able to Tell
- Build Your Personal Leadership Brand
- Learning Leaders and Managing Transitions
- Leaders as Key Communicators
- Onward and Upward: Positioning Yourself for a Board Seat
- Reluctant Leadership
- Vertical Development: Identify Stages and Behaviors
- Develop and Retain High Potential Leaders: Five Secrets to Success
Growing Women Leaders
- Beyond the Yellow Brick Road: Women of Courage
- Women’s Language and Powerful Points of View
- Invention of Wings: Lessons from Bessie Coleman and other Women Pilots
- Meetings with Remarkable Women
- Listen Up: Ignite the Power to Succeed
- Expanding Your Wings: Building Sustainable Legacies
- Plugging the Leak: Retaining Women Leaders
- Women, Mentors and Sponsors
Growing Teams and Organizations
- Navigating Organizational Whitewater
- Bend Not Break: Resilience for Turbulent Times
- High Performance Teams: Build a Smart House
- The Courage to ACT
- Learning Agility and Collaboration
- A Blueprint for a Strong Foundation: Organization Strategy within Transitions
- Team Success: The Right People…At the Right Time…In the Right Place
- ESP: Select and Build a Strong Leadership Team
- Get and Hold Attention: Adapt to Listener Preferences
Selected Conference Keynotes
- American Bar Association
- American Society for Training and Development
- Association of Women Attorneys
- Association of Women Judges
- Diversity Alliance for Science
- Habitat for Humanity
- International Business Communication Association
- International Communication Association
- International Listening Association
- International Right-of-Way Association
- Jaycees International
- Kiwanis Club International
- International Society of CPAs
- National Burglar and Firearm Association
- National Communication Association
- National Defender Investigator's Association
- OD Network
- Purchasing Management Association
- Rotary International
- Small Business Association
- Southeastern Association of Fish and Game Agencies
- US Chamber of Commerce
- Wholesale Florists and Florist Suppliers of America
- Women Business Enterprise National Council
- Women in Manufacturing
Corporate Presentations include: Atrium, Aveda, Ingersoll Rand, Trane, The Walt Disney Company, IMS, Wells-Fargo, Institute for Management Studies, etc.
Our Other Services
Keynote Presentations &