“Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” Andy Stanley
At the prospect of finding more satisfying work and/or better pay, 3.4 million people quit their jobs in April 2018. In fact, according to Gallup, 51% of employees are actively looking for new jobs or watching for new job openings. You may be saying to yourself, “Our employees are not in that percentage…or are they?”
Ralph Nichols, considered the father of listening, once said, “Our educational system is upside down. We teach least the skill we use most–listening.” With intolerance and incivility on the rise, listening to understand, engage others, encourage ideation and distinguish accurate from misleading data is more important than ever.
Ensuring a positive future requires courageous leaders who make difficult decisions—especially concerning employees and staff. These leaders look beyond the impact of today to what is best for the organization long-term. In fact, one of the greatest challenges leaders face is waiting too long to make staff changes.
“Communication is not the message sent but the message received. But when the receiver reacts opposite to our expectations we tend to blame the receiver. We are right and they are wrong.” – Cass Thaler and Richard Sunstein –Nudge We are grateful that the latest automotive technology helps drivers detect when another car and/or a […]
What makes one leader overcome defeat and rejection while another fails to move on? What motivates one leader to learn from disappointment and another to decide never to try again? Research reports suggest that there are distinct characteristics of those who overcome setbacks and those who do not.
With today’s complexity and conflicting realities, some leaders wish for a crystal ball, seek out futurists, or even read the French prophet Nostradamus’ predictions. Whether terrifying or optimistic, predictions are often stated with great confidence and authority.
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