This guide provides tips to help leaders and employees listen more effectively. It includes tools and techniques to help balance inquiry and advocacy. Learn about listener preferences, how to adapt to differing preferences and be reminded of typical listening breakdowns. Gain insight about how to use Innolect’s “best practice” listening strategies. Divided into four sections, the guide provides tips to practice personally as well as professionally.
1. Inquiry Tools
2. Feedback Tools
3. Tips for Listening Improvement
4. Quick Reminders
The guide is ideal as a “take-away” after listening and communication workshops. The desk top design allows for quick, easy reference.