listening Archives - Innolect, Inc.

listening

Leaders Can Halt the Great Resignation — Stop Talking & Start Listening 

Several years ago, an Innolect executive coach was featured on an ABC 20/20 segment entitled, “Excessive Talking.” The piece highlighted a newly hired leader who had something to add to every conversation, interrupted others in meetings, failed to ask questions of his team—and had been divorced twice. He talked too much. When his manager noticed …

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Listening: Examples from Great Leaders

As a leader, the ability to listen to those around you is critical – and listening goes far beyond hearing. Listening is a skill that has to be learned and honed. Like all skills, we can learn much from leaders of the past who mastered the practice. Nelson Mandela, who was known for listening to …

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Listening Burnout: Take Steps to Overcome Your Derailers

“Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley According to APA’s 2021 Work and Well-being Survey, American workers across the board saw heightened rates of burnout. In the U.S., 79% of employees had experienced work-related stress in the month before the survey. It’s important to note …

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Stop Making the Top 3 Dangerous Listener Assumptions

No matter how skilled, charismatic, or engaging a person may be, it is difficult to keep listeners engaged on Zoom, teams, WebEx, etc. Since listeners have the power to decide whether to listen or not, leaders must avoid making the following dangerous listener assumptions. Dangerous Assumption #1 Speakers control communication. With most employees working remotely …

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How to Self-censor to Avoid Saying the “Wrong” Thing

“A basic tenet of healthy democracy is open dialogue and transparency.” — Peter Fenn “A lack of transparency results in distrust and a deep sense of insecurity.” — Dalai Lama During WWII, soldiers’ letters were censored with a stamp of approval before being mailed home. The allies feared that sensitive information might get into enemy hands. …

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The Importance of Listening

“One of the most sincere forms of respect is actually listening to what another has to say.” — Bryant H. McGill With more people talking and fewer people listening, we need leaders at the top who ensure all voices are heard. Leaders who fail to listen increase litigation risks, lower employee engagement, reduce innovative ideas …

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