On ABC’s popular show Dancing With the Stars, there are countless stories of listening failures on the dance floor, resulting in missed steps, injuries and elimination from competition. Many people haven’t been trained to listen critically, and instead, get distracted and focus on the person who speaks the loudest or most often.
Dancing with the Stars: The Listening Two-Step Read More »
Different people have different listening styles, and it can affect how they absorb information. To maximize learning efforts, facilitators may have to adapt to multiple listening styles.
We’re Learning – Are You Listening? (Chief Learning Officer Magazine) Read More »
When leaders fail to listen to employees, they put their companies at risk of missing out on new ideas, losing both their customers and their best people and earning a reputation as an unattractive place to work. It is estimated that as many as 40% of current employees would leave for a better environment if a position became available.
Listening “Under Cover” Read More »
There seems to be a global crisis in how business leaders’ communications are perceived with only 24% rated as effective. This is a crisis because, for the second year in a row, communication, particularly transparent communication, was ranked as the most important attribute of effective leaders.
Listening: Who is the “real” expert? Read More »
We live in the age of information overload. Yet, after years of connecting with and getting information to people instantaneously, there is a yearning to get back to communication basics.
Communication 101: Back to Basics Read More »
Consider some of the great communicators — Martin Luther King, Meg Whitman, Ronald Reagan, Suze Orman…those who inspire, influence and persuade. What do they have in common? They all possess at least one unique communication asset.
Communication Assets: Speakers vs. Listeners Read More »