Leaders are expected to manage virtual teams in ways that ensure successful launches, good decision making and to maintain team commitment and collaboration. Yet, globalization, technological advances, telecommuting, and outsourcing have created workplaces where leaders rarely see the individuals they lead, and often struggle to use their skills without face-to-face contact. With so many leaders managing team members who are living in different time zones, countries, and continents, or even just in different locations in the same city, there is an ever increasing need for people who don’t see each other frequently to figure out how to work better together.
