When a working team reaches its full potential, the workplace quickly becomes a more collaborative and productive place where business goals are easily reached. Successfully leading a team requires a different set of skills than managing. Leading is more about the people—supporting them in their daily tasks, helping them develop and hone their natural skills […]
6 Habits to Help Your Team Reach Their Full Potential Read More »
Since the COVID-19 pandemic, mental health concerns are on the rise and have impacts on organizations, large and small. A recent Gallup poll showed that fewer than 1 in 4 employees in the United States feel that their organizations care about their wellbeing. This has huge implications, as those who strongly agreed that their organization
6 Ways to Support Employees’ Mental Health Read More »
Many first-time managers experience a let-down when they shift from being an individual team member to a formal team leader. They discover that the skills and attributes that made them successful in the past are not nearly as helpful in leading others—and they are not quite sure what to do differently. For those who were
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No matter how skilled, charismatic, or engaging a person may be, it is difficult to keep listeners engaged on Zoom, teams, WebEx, etc. Since listeners have the power to decide whether to listen or not, leaders must avoid making the following dangerous listener assumptions. Dangerous Assumption #1 Speakers control communication. With most employees working remotely
Stop Making the Top 3 Dangerous Listener Assumptions Read More »
Giving helpful feedback is challenging for new and experienced leaders alike. Few leaders (or people, for that matter) do it well. Yet, effective feedback is essential to develop and maintain high-performing employees and teams. When giving feedback, it is especially important that we be aware of our biases. Do you deliver critical feedback to women
Guide to Giving Better Feedback Read More »
What do you remember from your last in-house training webinar? Have you taken time to review your notes, shared what you learned with others or actually made a change based on what you learned? As listening experts, we realize that most people forget 70% of what they hear if it isn’t reinforced and practiced within
Is Your In-House Training PURPOSEFUL (and Memorable)? Read More »