Ralph Nichols, considered the father of listening, once said, “Our educational system is upside down. We teach least the skill we use most–listening.” With intolerance and incivility on the rise, listening to understand, engage others, encourage ideation and distinguish accurate from misleading data is more important than ever.
Are Executives Getting the Best Information to Make Decisions? Read More »
Considering that much of what leaders accomplish each day is done through others, communication effectiveness is crucial. Effective communication is the gift that keeps on giving.
Leaders, Making a List: Checking It Twice… Read More »
An impression made in the first few seconds of a conference call, for example, determines whether or not participants will be attentive or tune out. To make the best impression with those who can’t see you, leaders need to think differently.
The Voice: Excel at Blind Auditions Read More »
We live in the age of information overload. Yet, after years of connecting with and getting information to people instantaneously, there is a yearning to get back to communication basics.
Communication 101: Back to Basics Read More »
Consider some of the great communicators — Martin Luther King, Meg Whitman, Ronald Reagan, Suze Orman…those who inspire, influence and persuade. What do they have in common? They all possess at least one unique communication asset.
Communication Assets: Speakers vs. Listeners Read More »