“The quieter you become, the more you can hear.” — Ram Dass Have you ever left a conversation and discovered that you or the other person missed important parts of what the other said? When listening, we assume we are both taking in what the other is saying—but often, after the fact, we find we […]
How to Quiet the Loudest Voice in the Room: Your Own Read More »
by Kittie W. Watson, Ph.D. and Becky Ripley, MS “Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley Bombarded by outside stimuli and distractions, it is difficult for listeners to focus. Instead of concentrating on the person speaking, many listeners are drawn to distractions other than the
Influence, Engagement and Listening Leaders Read More »
by Kittie W. Watson, Ph.D. and Becky Ripley, MS “The true measure of leadership is influence—nothing more. Nothing less.” —John Maxwell Leadership is often defined as the ability to influence others. Beloved leaders set the stage to influence through relationships built on trust, confidence and support. Others influence by providing data and evidence to demonstrate
How Leaders Improve Listening and Increase Influence Read More »
Several years ago, an Innolect executive coach was featured on an ABC 20/20 segment entitled, “Excessive Talking.” The piece highlighted a newly hired leader who had something to add to every conversation, interrupted others in meetings, failed to ask questions of his team—and had been divorced twice. He talked too much. When his manager noticed
Leaders Can Halt the Great Resignation — Stop Talking & Start Listening Read More »
As a leader, the ability to listen to those around you is critical – and listening goes far beyond hearing. Listening is a skill that has to be learned and honed. Like all skills, we can learn much from leaders of the past who mastered the practice. Nelson Mandela, who was known for listening to
Listening: Examples from Great Leaders Read More »
“Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley According to APA’s 2021 Work and Well-being Survey, American workers across the board saw heightened rates of burnout. In the U.S., 79% of employees had experienced work-related stress in the month before the survey. It’s important to note
Listening Burnout: Take Steps to Overcome Your Derailers Read More »