There seems to be a global crisis in how business leaders’ communications are perceived with only 24% rated as effective. This is a crisis because, for the second year in a row, communication, particularly transparent communication, was ranked as the most important attribute of effective leaders.
Listening: Who is the “real” expert? Read More »
Most of us don’t think about changing the way that we listen, yet listening would be more efficient and enjoyable if we did. One difficulty that listeners have is getting in the habit of listening in only one way in every listening situation.
Adapting to Listener Preferences Read More »
How do professional salespeople succeed in moving clients from their “buyer beware” attitude to one of partnership? Click below to find out more.
Understanding the Invisible Line Read More »