No matter how skilled, charismatic, or engaging a person may be, it is difficult to keep listeners engaged on Zoom, teams, WebEx, etc. Since listeners have the power to decide whether to listen or not, leaders must avoid making the following dangerous listener assumptions. Dangerous Assumption #1 Speakers control communication. With most employees working remotely […]
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Giving helpful feedback is challenging for new and experienced leaders alike. Few leaders (or people, for that matter) do it well. Yet, effective feedback is essential to develop and maintain high-performing employees and teams. When giving feedback, it is especially important that we be aware of our biases. Do you deliver critical feedback to women
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Picture this… it is 2041, twenty years from now, and students around the globe are reading about how historians describe the events of January 6, 2021 on Capitol Hill. Consider for a moment what you have said to your children, family members, friends and colleagues. What words have you used to describe the scene? During
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“A basic tenet of healthy democracy is open dialogue and transparency.” — Peter Fenn “A lack of transparency results in distrust and a deep sense of insecurity.” — Dalai Lama During WWII, soldiers’ letters were censored with a stamp of approval before being mailed home. The allies feared that sensitive information might get into enemy hands.
How to Self-censor to Avoid Saying the “Wrong” Thing Read More »
“One of the most sincere forms of respect is actually listening to what another has to say.” — Bryant H. McGill With more people talking and fewer people listening, we need leaders at the top who ensure all voices are heard. Leaders who fail to listen increase litigation risks, lower employee engagement, reduce innovative ideas
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As we all know, today’s workforce is full of diversity. However, an area of this diversity that is often overlooked is the myriad ways in which we listen to, engage with, and understand the information we are given. Our Listener Preference Profile addresses this issue, allowing you to adapt your messages to be more fully
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