Listening Leaders^™

Executive Coaching & Assessment Leader/Manager Development Listening Leaders^™ Sustainable Legacies^™

Leaders and employees take short cuts when it comes to listening --- faking attention, making assumptions, rehearsing responses, failing to retain pertinent information and fading in and out of conversations. The most effective executives, managers, sales professionals and customer service representatives understand the power of listening strategically to build relationships and influence others.

Learn how to build listening cultures » Innolect’s Strategic Listening Architecture Methodology and Tools

Innolect is the industry leader with its award-winning research, services, assessments, books and resources. We help leaders:

Adapt to differing listener styles and preferences

Increase sales effectiveness
Get heard - capture and keep attention
Understand other’s perspective and opinions
Gain insights across generations
Pick-up on nonverbal cues

Build powerful relationship networks

Test assumptions and ask for clarification
Observe and listen to body language
Manage distractions
Listen across time – people appreciate that
Attend to another person’s underlying needs rather than trying to “fix” them

Develop listening intelligence success

Demonstrate empathy - listen for facts as well as emotions
Avoid irritating habits or distractions
Engage others - ask questions to deepen understanding
Reduce costly listening errors and mistakes

Innolect is accredited to provide Continuing Coach Education Credits for both:

Listening Leaders Workshop
Effective Listening Workshop

Our workshops help coaches gain and maintain their accreditation. Each program has been approved for the following Continuing Coach Education credits:

Core Competency	6 hours
Resource Development	3 hours

Course Description
Innolect’s Listening Leaders and Effective Listening workshops offer thought leadership and practical applications developed over the last 30 years. Our proprietary listening assessments and research has been published in such journals as Chief Learning Officer, People+Strategy, Journal of Business Education, Personality and Individual Differences, Training and Development, Communication Education and Feedback. Our award-winning programs and workshops have been presented to thousands of people around the globe and help participants both learn and enhance their listening skills and abilities.

The importance of listening is well-documented. Use of effective listening skills helps leaders and coaches learn, develop trust, gain understanding and build effective long-term relationships. Innolect’s listening workshops and webinars include self-assessment, new knowledge and practical skills. Each learning experience is designed to help participants learn how to listen in ways that place them in a desirable position to build trusted relationships and long-term partnerships as well as influence behavior change.

Results

Build awareness about the value of effective listening and cost of listening breakdowns and misunderstandings.
Identify irritating listening habits, dangerous assumptions and barriers to effective listening.
Diagnose and learn personal listening preferences, barriers, and habits.
Develop new, practical skills and techniques to improve listening to use immediately and includes skills that build an OPEN-CHECK-CLOSE strategy.

To schedule and in-house webinar or workshop for Continuing Coach Education credit, please send your inquiries to innolect@innolectinc.com.

Listening Blogs

How to Quiet the Loudest Voice in the Room: Your Own

By Kittie Watson | September 11, 2025

“The quieter you become, the more you can hear.” — Ram Dass Have you ever left a conversation and discovered that you or the other person missed important parts of what the other said? When listening, we assume we are both taking in what the other is saying—but often, after the fact, we find we […]

Influence, Engagement and Listening Leaders

By Megan McGlothin | August 28, 2025

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley Bombarded by outside stimuli and distractions, it is difficult for listeners to focus. Instead of concentrating on the person speaking, many listeners are drawn to distractions other than the […]

How Leaders Improve Listening and Increase Influence

By Megan McGlothin | August 28, 2025

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “The true measure of leadership is influence—nothing more. Nothing less.” —John Maxwell Leadership is often defined as the ability to influence others. Beloved leaders set the stage to influence through relationships built on trust, confidence and support. Others influence by providing data and evidence to demonstrate […]