Listening Architecture^™

Workplace Effectiveness Strategic Change Culture Development & Integration Strategic Planning

Organizations are experiencing the Great Resignation. As listening experts, we know the TOP driver of retention is being heard. Organizations that listen, understand and act on what employees say are 15% more likely to retain them.

Most organizations don’t have well defined listening strategy. Innolect’s Listening Architecture^™ is a deliberately planned approach to engage with and gain insight from employees. Our Listening Architecture^™ equips organizations with quantitative and qualitative strategies that lead to greater inclusion and retention success at individual, team and systems levels.

Why is Listening Architecture^™important?

Shows employees that their voices are relevant and heard
Improves the employee experience and efficiency
Strengthens customer relationships
Reduces resignations and attrition
Establishes psychological safety for employees to speak their truth

WHY INNOLECT

Industry leader in listening assessments, products and services
International listening recognition and research awards
Field-tested, statistically validated listening assessments featured on ABC’s 20/20
Award-winning program design and implementation
Published scholarship and 6 Listening books

Reach out to us today…We ARE Listening!

Listening Blogs

How to Quiet the Loudest Voice in the Room: Your Own

By Kittie Watson | September 11, 2025

“The quieter you become, the more you can hear.” — Ram Dass Have you ever left a conversation and discovered that you or the other person missed important parts of what the other said? When listening, we assume we are both taking in what the other is saying—but often, after the fact, we find we […]

Influence, Engagement and Listening Leaders

By Megan McGlothin | August 28, 2025

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley Bombarded by outside stimuli and distractions, it is difficult for listeners to focus. Instead of concentrating on the person speaking, many listeners are drawn to distractions other than the […]

How Leaders Improve Listening and Increase Influence

By Megan McGlothin | August 28, 2025

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “The true measure of leadership is influence—nothing more. Nothing less.” —John Maxwell Leadership is often defined as the ability to influence others. Beloved leaders set the stage to influence through relationships built on trust, confidence and support. Others influence by providing data and evidence to demonstrate […]