Communication Archives - Innolect, Inc.

Leadership Feedback across all levels of an organization

Feedback That Fuels Growth: How Great Leaders Communicate Across Levels

In high-performing organizations, feedback isn’t a dreaded annual ritual—it’s a daily act of leadership. Whether you’re guiding a direct report, collaborating with peers or influencing senior executives, the way you give feedback shapes culture, trust and performance. But feedback isn’t one-size-fits-all. It requires nuance, empathy and strategic delivery tailored to the audience. Here’s how leaders […]

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Speak Up: Be an Advocate for Respect

Conflict Management, Employee Engagement & Experience, Fairness, Feedback, Workplace Effectiveness

“Our lives begin to end the day we become silent about things that matter.” — Dr. Rev. Martin Luther King, Jr. Strong voices for change are essential—not only in society, but within our organizations as well. Yet, a recent Leadership IQ survey reveals that only 29% of employees feel management listens to concerns without blame or defensiveness.

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How to Quiet the Loudest Voice in the Room: Your Own

Listening

“The quieter you become, the more you can hear.” — Ram Dass Have you ever left a conversation and discovered that you or the other person missed important parts of what the other said? When listening, we assume we are both taking in what the other is saying—but often, after the fact, we find we

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Influence, Engagement and Listening Leaders

Articles and Whitepapers, Listening

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” -Andy Stanley Bombarded by outside stimuli and distractions, it is difficult for listeners to focus. Instead of concentrating on the person speaking, many listeners are drawn to distractions other than the

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How Leaders Improve Listening and Increase Influence

Articles and Whitepapers, Listening

by Kittie W. Watson, Ph.D. and Becky Ripley, MS “The true measure of leadership is influence—nothing more. Nothing less.” —John Maxwell Leadership is often defined as the ability to influence others. Beloved leaders set the stage to influence through relationships built on trust, confidence and support. Others influence by providing data and evidence to demonstrate

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Leaders Can Halt the Great Resignation — Stop Talking & Start Listening

Communication, Listening

Several years ago, an Innolect executive coach was featured on an ABC 20/20 segment entitled, “Excessive Talking.” The piece highlighted a newly hired leader who had something to add to every conversation, interrupted others in meetings, failed to ask questions of his team—and had been divorced twice. He talked too much. When his manager noticed

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