Listening Architecture^™

Strategic Change Culture Development & Integration Strategic Planning
Workplace Effectiveness

Organizations are experiencing the Great Resignation. As listening experts, we know the TOP driver of retention is being heard. Organizations that listen, understand and act on what employees say are 15% more likely to retain them.

Most organizations don’t have well defined listening strategy. Innolect’s Listening Architecture^™ is a deliberately planned approach to engage with and gain insight from employees. Our Listening Architecture^™ equips organizations with quantitative and qualitative strategies that lead to greater inclusion and retention success at individual, team and systems levels.

Why is Listening Architecture^™important?

Shows employees that their voices are relevant and heard
Improves the employee experience and efficiency
Strengthens customer relationships
Reduces resignations and attrition
Establishes psychological safety for employees to speak their truth

WHY INNOLECT

Industry leader in listening assessments, products and services
International listening recognition and research awards
Field-tested, statistically validated listening assessments featured on ABC’s 20/20
Award-winning program design and implementation
Published scholarship and 6 Listening books

Reach out to us today…We ARE Listening!

Listening Blogs

Stop Making the Top 3 Dangerous Listener Assumptions

By Kittie Watson | May 3, 2021

No matter how skilled, charismatic, or engaging a person may be, it is difficult to keep listeners engaged on Zoom, teams, WebEx, etc. Since listeners have the power to decide whether to listen or not, leaders must avoid making the following dangerous listener assumptions. Dangerous Assumption #1 Speakers control communication. With most employees working remotely […]

Guide to Giving Better Feedback

By Megan McGlothin | April 15, 2021

Giving helpful feedback is challenging for new and experienced leaders alike. Few leaders (or people, for that matter) do it well. Yet, effective feedback is essential to develop and maintain high-performing employees and teams. When giving feedback, it is especially important that we be aware of our biases. Do you deliver critical feedback to women […]

When Soft is Hard… Why Your Words Matter

By Kittie Watson | January 14, 2021

Picture this… it is 2041, twenty years from now, and students around the globe are reading about how historians describe the events of January 6, 2021 on Capitol Hill. Consider for a moment what you have said to your children, family members, friends and colleagues. What words have you used to describe the scene? During […]