Listening Architecture^™

Strategic Change Culture Development & Integration Strategic Planning
Workplace Effectiveness

Organizations are experiencing the Great Resignation. As listening experts, we know the TOP driver of retention is being heard. Organizations that listen, understand and act on what employees say are 15% more likely to retain them.

Most organizations don’t have well defined listening strategy. Innolect’s Listening Architecture^™ is a deliberately planned approach to engage with and gain insight from employees. Our Listening Architecture^™ equips organizations with quantitative and qualitative strategies that lead to greater inclusion and retention success at individual, team and systems levels.

Why is Listening Architecture^™important?

Shows employees that their voices are relevant and heard
Improves the employee experience and efficiency
Strengthens customer relationships
Reduces resignations and attrition
Establishes psychological safety for employees to speak their truth

WHY INNOLECT

Industry leader in listening assessments, products and services
International listening recognition and research awards
Field-tested, statistically validated listening assessments featured on ABC’s 20/20
Award-winning program design and implementation
Published scholarship and 6 Listening books

Reach out to us today…We ARE Listening!

Listening Blogs

Dancing with the Stars: The Listening Two-Step

By Kittie Watson | October 12, 2014

On ABC’s popular show Dancing With the Stars, there are countless stories of listening failures on the dance floor, resulting in missed steps, injuries and elimination from competition. Many people haven’t been trained to listen critically, and instead, get distracted and focus on the person who speaks the loudest or most often.

The Voice: Excel at Blind Auditions

By Kittie Watson | May 14, 2014

An impression made in the first few seconds of a conference call, for example, determines whether or not participants will be attentive or tune out. To make the best impression with those who can’t see you, leaders need to think differently.

Are You Experiencing Listener Burnout?

By Kittie Watson | April 14, 2014

Do you find yourself avoiding situations that require you to listen? Would you rather read a report or send a text or email rather than having to talk with someone directly? If you are a leader, especially a leader in the medical or other service professions, you may be experiencing listener burnout.