Organizational Network Analysis (ONA)
See How Work Really Gets Done—Before Your Next Change
Informal networks drive up to 80% of performance. Yet most leaders plan change as if formal structure is what matters.
Organizational Network Analysis (ONA) makes invisible networks visible—so leaders can see how information, influence and work actually flow across the enterprise.
What ONA Reveals That Traditional Analytics Miss
Drawing on leading research in systems and network dynamics, ONA shows how people truly:
- Collaborate across boundaries
- Share (or withhold) information
- Solve problems when pressure rises
- Influence decisions and adoption
- Get work done—despite formal processes
Instead of averages, ONA exposes structural differences that drive outcomes: overload, bottlenecks, fragility and untapped resilience.
What Leaders Learn—Quickly and Credibly
ONA surfaces what leaders need to know but rarely see:
- Who people actually go to for decisions and problem-solving
- Where hidden risks and points of failure live
- Which subject matter experts are isolated or underutilized
- How communication really moves across silos
- Who holds informal power and influence
- Why some changes spread—and others stall
- Where innovation and knowledge sharing break down
From “Change Readiness” to Network Readiness
ONA sets the stage for change success—before formal announcements are made.
ONA Works (Without Survey Fatigue)
Ahead of a transformation, we:
- Map informal influencers, sense-makers, and blockers
- Identify a small, credible “change spine” instead of hoping mass communication works
- Surface assets and liabilities in your change network
A focused ONA—often as few as 10 questions over 2–3 weeks to reveal where change will accelerate or fracture.
Ready to See Your Organization Clearly?
If you’re planning a transformation—or wondering why past ones stalled—ONA provides the insight leaders need to act with confidence.
♦ Talk with Innolect about an Organizational Network Analysis
♦ Or read our article in Strategy+Business: Using a Network Strategy to Align a Multinational Organization
Explore Recent Blogs
Make the Essential What Gets Done (Fort Jackson Journal)
Written by Kittie W. Watson and Becky Ripley, was published in the May 2017 issue.
Tips for Hiring Veterans without Big Data Analytics
With 250,000 military veterans or more entering the civilian workforce each year, most have had little or no practice in translating military work experience to civilian language.
From Regional to Global: Using a Network Strategy to Align a Multinational Organization (HR People + Strategy)
An article Innolect President Kittie W. Watson collaborated on, along with Maya Townsend and Lisa Coen, was published in the Spring 2017 issue.
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