Organizational Assessment

Workplace Effectiveness Change Architecture Organizational Network Analysis
Organizational Assessment Strategic Planning

Understand what really works in your organization—not just what’s intended.

Allows leaders to act intentionally, leveraging influence where it truly exists

Organizational Assessment insights at system-level, team-level and leader-level

Our Assessments and Diagnostics help leaders see how information, decisions, perceptions and influence flow across the enterprise.
Our assessments surface systemic patterns that shape alignment, accountability, engagement and execution.

We use a multi‑method approach that combines quantitative data with qualitative insight to create a clear picture of your organization’s ecosystem.

Organizational Assessment - Outcomes, Lasting Value, and Customized Solutions

We incoporate our Strategic Listening Architecture^™throughout Organizational Assessments. This deliberately planned approach engages with and gains insight from employees, equipping organizations with quantitative and qualitative strategies that lead to greater inclusion and retention success at individual, team and systems levels.

As an industry leader in listening assessment at the individual, team and system level, see our time-tested methods below:

Diagnostic Methods

We tailor each assessment using a mix of the tools below, based on your context, size and goals.

1. Leadership and Stakeholder Interviews

Our in-depth interviews go beyond the surface level of known issues to gain new insights. Using appreciative inquiry, our one-to-one interviews uncover:

Leadership intent versus employee experience
Decision‑making and escalation norms
Assumptions about accountability, ownership and follow‑through
Alignment and/or misalignment across the leadership system

2. Employee and Pulse Surveys

Our turnkey survey hosting, survey design, administration of the confidential survey, analysis and recommendations provide a seamless process. We offer a quantitative and qualitative baseline:

Strategic clarity and alignment
Trust in leadership
Stakeholder engagement – authentic voices, feedback and communication
Accountability and decision clarity

3. Focus Groups

Our expert facilitators create a safe, accepting space for confidential conversations to explore real experiences to help explain WHY survey patterns exist. Explore:

Behavioral signals for “what really matters” in the organization
Build confidence that input is valued, and individuals are “seen and heard”
Shared narratives that rarely appear in survey data alone
Ensured understanding for meaningful impact on change going forward
Clarification on how messages are interpreted in day‑to‑day work

Organizational Network Analysis and Communication Audits

4. Organizational Network Analysis (ONA) or Communication Audits

Reveal how work and communication actually flow beyond organizational charts.

Help identify:

How information flows (channels, frequency, clarity and consistency)
Where communication aligns with strategy and where it breaks down
Accountability and ownership across functions and levels
Places where leader visibility, credibility, trust and collaboration are strong
Informal influencers and information brokers
Bottlenecks, silos and overload points
Where employees seek advice, support and approval

Workplace Effectiveness & Collaboration Blogs

6 Ways to Support Employees’ Mental Health

By Megan McGlothin | February 8, 2023

Since the COVID-19 pandemic, mental health concerns are on the rise and have impacts on organizations, large and small. A recent Gallup poll showed that fewer than 1 in 4 employees in the United States feel that their organizations care about their wellbeing. This has huge implications, as those who strongly agreed that their organization […]

How Companies Can Support Employees’ Work-Life Integration

By Megan McGlothin | November 10, 2022

Providing the framework for employees to better achieve work-life integration will help them become more creative and boost their overall productivity. More importantly for the business, it can increase retention rates and reduce absenteeism. So, how can you as a leader and the company as a whole help to promote this integration? Ask About […]

5 Ways to Empower Women in the Workplace

By Megan McGlothin | September 21, 2022

Gender equality in the workplace has been shown to be undeniably beneficial for business. When women are recruited or promoted to teams and senior management, there is a boost in productivity, profitability, creativity and innovation, as well as overall improvement in decision making. Here are 5 ways to empower women and continue to close the […]