“A basic tenet of healthy democracy is open dialogue and transparency.” — Peter Fenn “A lack of transparency results in distrust and a deep sense of insecurity.” — Dalai Lama During WWII, soldiers’ letters were censored with a stamp of approval before being mailed home. The allies feared that sensitive information might get into enemy hands. […]
How to Self-censor to Avoid Saying the “Wrong” Thing Read More »
“One of the most sincere forms of respect is actually listening to what another has to say.” — Bryant H. McGill With more people talking and fewer people listening, we need leaders at the top who ensure all voices are heard. Leaders who fail to listen increase litigation risks, lower employee engagement, reduce innovative ideas
The Importance of Listening Read More »
As we all know, today’s workforce is full of diversity. However, an area of this diversity that is often overlooked is the myriad ways in which we listen to, engage with, and understand the information we are given. Our Listener Preference Profile addresses this issue, allowing you to adapt your messages to be more fully
Adapt Your Message with the Listener Preference Profile Read More »
Ralph Nichols, considered the father of listening, once said, “Our educational system is upside down. We teach least the skill we use most–listening.” With intolerance and incivility on the rise, listening to understand, engage others, encourage ideation and distinguish accurate from misleading data is more important than ever.
Are Executives Getting the Best Information to Make Decisions? Read More »
What is the “real work” of a leader? Communication. Without clear and compelling key messages reinforcing their vision, strategy, priorities and values, leaders are not successful. All great leaders possess at least one key communication asset…
Communicate with Impact: The Real Work of Successful Leaders Read More »
Considering that much of what leaders accomplish each day is done through others, communication effectiveness is crucial. Effective communication is the gift that keeps on giving.
Leaders, Making a List: Checking It Twice… Read More »